Staples HR Business Consultant in Ontario, California


Position Summary:

  • The HR Business Consultant (HRBC) will work primarilywith managers of associates for a business unit and become a valuedcontributor by managing the delivery of our HR policies, executingbusiness specific projects and initiatives relating to people anddemonstrating leadership in human resources decisions, procedures andprograms

  • The HRBC will act as a consultant and provide supportfor management teams and associates by answering non-routine requests forinformation on policy interpretation, providing advice and counsel onemployee issues with emphasis on people management and implementingpractices and programs in support of the HR and business strategy

  • The HRBC will be responsible for designated projects,helping to develop procedures and programs to support HR and businesspriorities and compiling and analyzing data for reports and specialprojects. The focus of this role is on tactical and execution activitiesand this person should be recognized as an HR resource and subject matterexpert

Primary Responsibilities:

  • Champion and drive key HR programs and objectives

  • Workforce Planning: Recommend courses of action forstaffing and initiatives, collaborate with managers on workforcerestructuring

  • Talent Development: Partner with Global TalentManagement to identify, communicate and deliver training solutions toaddress associate skill, knowledge and leadership gaps. Provide thoughtleadership and project support for various talent management initiativesand projects as needed. Facilitate training sessions related to assignedprograms or section areas as needed

  • Associate Engagement: Proactively advise leaders onemerging workplace trends and recommend associate engagement strategiesthat balance the business and associate needs. Understand associate needsusing focus groups, exit interviews etc. to help promote satisfaction andensure strategies are in place to foster an inclusive culture and maintaina union free environment

  • Coach and develop leaders

  • Coach managers to effectively manage and improve theperformance of their teams

  • Advise managers on people issues by helping to identifyroot cause and develop solutions to help meet business needs

  • Facilitate Performance Management processes

  • Drive a high performance culture through effective implementationand follow-up of performance management processes and tools that ensurefair and equitable treatment of all associates

  • Consult on performance improvement plans andperformance management with managers and supervisors

  • Understand Associate Relations issues and providecounsel to the business. Partner with the Associate Relations team toeffectively resolve issues in a timely manner

  • Advise and execute to the Strategic Capability Planningfor the supported business unit

  • Provide input into the people capability planningprocess by helping to identify solutions to address needs identified bythe business

  • Assist with organizational design process anddeployment of changes

  • Help identify needs and recommend solutions regardingtalent acquisition, associate development programs that assist in buildinga talent pipeline to support long and short term strategic priorities andhelp support the succession planning process

  • Be a high performance culture activist. Help supportand align culture and strategy to support the company vision, mission, andvalues

  • Liaison between Centers Of Excellence (COEs) and thesupported business unit

  • Partner with Talent Acquisition including Diversity TA(where appropriate) on recruiting processes, headcount management,candidate offers, internship opportunities and recruiting events

  • Partner with Compensation on candidate offers,promotional offers, job evaluations and market competitiveness

  • Partner with Workplace Inclusion & Diversity oncreating and sustaining an inclusive culture and diverse workforcedesigned to drive organizational growth and success

  • Resource for managers and associates to escalate HRissues (pay, benefits, leave of absence). Partner with HR Services toeffectively resolve in a timely manner

Staff Management:

  • May conduct/participate in the recruiting of direct reports and conduct/participate in the completion of performance evaluations for any direct reports. Responsible for training and mentoring direct reports.


Education Requirements:

  • Preferred Bachelor’s degree in HR Management,Organizational Psychology, Business or related discipline

  • PHR /SPHR certification preferred


  • A minimum 5 to 7 years of experience in a tacticalHuman Resources function, which includes supporting multiple levels ofmanagement in a fast-paced work environment

  • HR experience with emphasis in change management,performance management, inclusive leadership practices and organizationaleffectiveness

Critical Skills:

  • Business acumen

  • Problem solving skills

  • Consulting, facilitating and project management skills

  • Ability to influence multiple layers of management

  • Fluency in Spanish preferred

  • Cultural competence and agility

  • Strong understanding and appropriate application of thebusiness case for diversity and inclusion

  • Demonstrate a collaborative approach while identifyingand solving issues

Additional Information

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.